Reservation without Deposit... |
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Reservations accepted without guarantee deposit are subject to availability at check-in time.
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Guaranteed Reservation (Worldwide)... |
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-Guaranteed reservations require a minimum of TWO
NIGHTS deposit for Premium and High Season bookings (see
note below) and a minimum of ONE NIGHT deposit for
Low Season bookings.
-For
reservations in Premium Season with a stay longer than 3 nights or High Season with a stay longer than
5 nights,
WE WILL REQUIRE A HIGHER DEPOSIT (you will be informed of our requirement which
will be calculated according to the total number of days you want to reserve). |
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Reservation
with Card (Visa or MasterCard):
-To guarantee a reservation with a Credit/Debit Card you
must fill all the information requested in our reservation form.
[CLICK HERE] to
view and download form.
DO NOT send form until we had processed you reservation request
and we ask you for it, otherwise it will be discarded.
Note: PDF
Reader required to open fillable form. If you don't have a PDF reader, you can download it
free from
the left menu. |
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Policy
on credit/debit card charges for reservations - Please read |
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The guarantee
is handle as a "check-in retention" blocking that amount from your
card. If you fail to show-up or you
don't cancel the reservation on time, the "check-in retention" will be applied as a
regular charge and the amount will be due by you as agreed on the
authorization form. We
will exercise the right to refuse the card if the form is not properly
filled or it's incomplete, card does not
pass verification or doesn't accept the check-in, or its expiration date is prior to your
incoming date.
=> If reserving with a Debit Card we may
apply the charge immediately in place of a "check-in retention" |
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 Reservations with
card for groups and
tours, only with approval from the management (check with us).
For
SPECIALS (PROMOTIONS) announcing the best rate with payment in "Cash
only", you can reserve with a credit card and then settle your
account in cash to get the benefits. |
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Reservation
with Bank Deposit or Transfer (Only within Mexico):
-Please get in touch with us so we can send you the
required information and instructions (Bank's name, branch, account number for
deposit or transfer, etc).
Reservation
with Deposit in Stores (Only within Mexico):
-Please get in touch with us so we can send you the
required information and instructions (Name of convenience stores, supermarkets, pharmacies,
account number for deposit, etc).
IMPORTANT: Do not make bank or
store deposit until we can process your reservation request and we ask you for
it (you'll be informed of the amount and deadline for deposit). |
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Conditions for
Cancellation... (Please
read) |
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-Cancellations MUST BE MADE prior to the minimum required days according to
season, otherwise GUARANTEE DEPOSIT IS FORFEITED (Penalty charge).
Cancellation Deadlines:
Cancellations
for dates within PREMIUM Season: A minimum of 28 days notice PSAD*
Cancellations
for dates within HIGH Season: A minimum of 10 days notice PSAD*
Cancellations
for dates within LOW Season: A minimum of 3 days notice PSAD*
Cancellations
for SPECIALS DEALS: A minimum of 7 days notice PSAD*
*PSAD =
Prior to scheduled arrival date (date when lodging
reservation begins).
Cancellation requirements are based in the fact that we are a small hotel
and we can not afford to turn away guests while holding a confirmed
reservation that for whatever reason it's canceled at the last minute. We hope that you understand the necessity of this
policy and its deadlines.
Cancellations made prior to the minimum time required as
stated above, will receive a Cancellation Code
and the "check-in retention" will be removed from card (the bank/company that
issued your card may take 3 to
5 working days to
process it) or amount
will be refunded if it was deposited/transferred to our account.
Please avoid loosing your deposit for not canceling your
reservation in time if for some reason you must do it. |
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| When to Reserve?...
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-It's impossible for us
to recommend how early in advance you should make a reservation because we
are a small hotel and consequently within a short period of time we may close dates fast if we receive a
large volume of reservation requests.
Our only suggestion will be that if we are your lodging choice and you are
already set on your vacation dates, to reserve as
soon as possible specially if it's for Premium Season, High Winter Season or Long
Weekends. |
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| Is this your first trip to town?...
(Please read) |
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-A few people that come to
our tourist resort for the very first time and for a extended vacation,
sometimes book in advance a long stay (two weeks, a month, etc.) but with the idea to
look and shop around for other options of lodging once they are here. Small
hotels are badly hurt by this type of practice because they may turn reservations
down for lack of space and suddenly they could end up with an empty room. If that is
your plan with us, please DO
NOT DO SO! Rather, reserve only for a few days
to give you time to make up your mind; that way if you decide to move
you won't hurt our business and we won't hurt your pocket (see Conditions on
Cancellation above). We really appreciate your cooperation and
understanding on this matter. |
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HOTEL
SOLIMAR INN SUITES |
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| Higos
N° 4,Centro (Plaza Los Faroles) |
| Zihuatanejo,
Guerrero, Mexico CP40890 |
| Tel.
(52) 755.554.0662
& 755.554.0661 |
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Information & inquiries by phone: 9:00am to 9:00pm |
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Sundays & holidays: 9:00am to 6:00pm (local time) |
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>>> MESSAGES ONLY --- NO
CALLS <<< |
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(52) 755.554.0662 |
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IMPORTANT:
Send E-Mail with message |
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Inquiries by Whatsapp: 9:00am to 6:00pm (local time) |
Thank you for visiting our
website...
we'll see you soon!
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