Reservation without Deposit... |
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Reservations accepted without guarantee deposit are subject to availability at check-in time.
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Guaranteed Reservation (Worldwide)... |
- Guaranteed reservations require a minimum of TWO
NIGHTS deposit for Premium and High Season bookings (see
note below) and a minimum of ONE NIGHT deposit for
Low Season bookings.
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For
reservations in Premium Season with a stay longer than 4 nights or High Season with a stay longer than
7 nights,
WE WILL REQUIRE A HIGHER DEPOSIT (you will be informed of our requirement which
will be calculated according to the total number of days you want to reserve). |
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Reservation
with Credit Card (Visa or MasterCard):
- To guarantee a reservation with a Credit Card you
must fill up all the information requested in our reservation form.
[CLICK HERE] to view and
print form. Once filled you can scan it and send it by E-Mail (recommended) or
by Fax. |
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Policy
on credit card charges for reservations - Please read |
| The guarantee
charge will be handle as a "standby
charge" and it will NOT SHOW as due in your next statement. If you fail to show-up or you
don't cancel the reservation on time, the "standby charge" will be applied as a
regular charge and the amount will be due by you as agreed on the
authorization form. We
will exercise the right to refuse the Credit Card if the form was not properly
filled, required information is not legible, card does not
pass verification or its expiration date is prior to your
incoming date. |
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 Reservations with Credit Card for groups and
tours, only with previous approval from the management (please check with us).
For
SPECIALS announcing the best rate with payment in "Cash
only", you can reserve with a credit card and then settle your
account in cash or travelers checks to get the maximum benefit. |
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Reservation
with International Cashier Check or Travelers Checks:
- All checks MUST BE in U.S.A. funds. Make check in
the name of HOTEL SOLIMAR INN SUITES. Cashier Check MUST BE INTERNATIONAL (you may acquire
them at your local bank but please state that it has to be international or it can't be
cashed in Mexico). Travelers Check may be American Express, Visa or any well known company.
Send them by DHL, FedEx or similar; please DO NOT send it by regular mail (snail mail)
since we can't guarantee your reservation until we receive your deposit.
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Reservation
with Bank Deposit (Only within Mexico):
- Please get in touch with us so we can send you the
required information (Bank's name, branch, account number, etc).
- Once deposit is made, attach bank's slip to the reservation
form and send it to us by E-Mail (recommended) or by Fax. [CLICK HERE]
to view and
print form. At check-in time you will be required to present the original bank
deposit slip (so please don't forget to bring it with you).
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Conditions on
Cancellation... (Please
read) |
- Cancellations MUST BE MADE prior to the minimum required days according to
season, otherwise GUARANTEE DEPOSIT IS FORFEITED.
Cancellation Deadlines:
Cancellations
for dates within PREMIUM Season: A minimum of 30 days notice
PSAD*.
Cancellations
for dates within HIGH Season: A minimum of 10 days notice PSAD*.
Cancellations
for dates within LOW Season: A minimum of 3 days notice PSAD*.
Cancellations
for SPECIALS DEALS: A minimum of 7 days notice PSAD*.
*PSAD =
Prior to scheduled arrival date (date when lodging
reservation begins).
Cancellation requirements are based in the fact that we are a small hotel
and we can not afford to turn away guests while holding a
confirmed reservation that for whatever reason it's canceled at the last minute.
Also, we need to know early in advance the possible availability for groups
and tours. We hope that you understand the necessity of this
policy and its deadlines.
Cancellations made prior to the minimum time required as
stated above, will receive a "Cancellation Code"
and the stand-by charge will be removed or deposit
refunded (according to method used to guaranteed it).
Please avoid loosing your deposit for not canceling your
reservation in time if for some reason you must do it. |
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Notice...
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- For our control,
please do not send deposit until we can process your reservation request and
we ask you for it. |
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| When to Reserve?...
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- It's impossible for us
to recommend how early in advance you should make a reservation because we
are a small hotel and consequently within a short period of time we may close dates fast if we receive a
large volume of reservation requests.
Our only suggestion will be that if we are your lodging choice and you are
already set on your vacation dates, to reserve as
soon as possible specially if it's for Premium Season, High Winter Season or Long
Weekends. |
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| Is this your first trip to town?...
(Please read) |
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- A few people that come to
our tourist resort for the very first time and for a extended vacation,
sometimes book in advance a long stay (two weeks, a month, etc.) but with the idea to
look and shop around for other options of lodging once they are here. Small
hotels are badly hurt by this type of practice because they may turn reservations
down for lack of space and suddenly they could end up with an empty room. If that is
your plan with us, please DO
NOT DO SO! Rather, reserve only for a few days
to give you time to make up your mind; that way if you decide to move
you won't hurt our business and we won't hurt your pocket (see Conditions on
Cancellation above). We really appreciate your cooperation and
understanding on this matter. |
